Refund policy
30-Day Money-Back Guarantee
If you're not satisfied, return your item within 30 days of delivery for a full refund.
Eligibility: Items must be in original condition and packaging.
How to start: Email support@shopautoaura.com with your order number and reason. We'll send instructions.
Refunds: Once your return is received and inspected, we refund your original payment method within 5–7 business days.
Damaged or defective: If your item arrives damaged or defective, email us within 7 days with a photo — we'll replace it free, no return needed.
Return shipping: Customers cover return shipping for change-of-mind returns. We cover it for damaged, defective, or incorrect items.